Legal · Contracting

Terms & conditions.

The clear rules for booking and buying at Miradomos.

Last updated: July 19, 2026

01

Service provider

The owner and provider of the services contracted through this website is NATRÚSTICA, S.L., tax ID B-01879089, C/ Pedro Soto 15, 42300 El Burgo de Osma (Soria, Spain), reservas@miradomos.com, +34 644 083 860.

02

Purpose

These terms govern the booking of stays at the Miradomos domes and the purchase of gift vouchers through the website. By completing a booking or purchase, you accept these terms.

03

Booking and purchase process

Bookings are made by selecting dates, dome and number of guests in the booking engine. Voucher purchases are made through the vouchers page. In both cases you will receive an email confirmation once payment is complete.

04

Prices and payment

Prices are shown in euros with applicable taxes included. Payment is made by card through a secure payment gateway. A booking is not considered confirmed until payment is successfully completed.

05

Cancellations and changes

Cancellation, date-change and refund conditions are detailed in our Cancellation Policy, which forms part of these terms. As these are accommodation services for specific dates, the right of withdrawal does not apply (art. 103.l of the Spanish consolidated Consumer Protection Act).

06

Gift vouchers

Gift vouchers are valid for 12 months from purchase and are subject to availability at the time of redemption. The specific conditions of each voucher are stated at the time of purchase and in the Cancellation Policy.

07

Complaints and dispute resolution

Complaint forms are available to customers. You may address any complaint to reservas@miradomos.com. The European Commission also provides an online dispute resolution platform at ec.europa.eu/consumers/odr.

08

Applicable law

These terms are governed by Spanish law and applicable consumer protection regulations.

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