Frequently asked questions
What people ask before buying.
How long is the voucher valid for?
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Miradomos vouchers are valid for 12 months from the purchase date. Plenty of time to find the perfect moment, subject to dome availability on the chosen dates.
How is the voucher redeemed?
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At miradomos.com/canjear-bono: enter the code, choose a date and an available dome, and the booking is confirmed on the spot at no extra cost. You can also message us on WhatsApp or by email with the code and the dates.
Which dome can it be used for?
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The voucher is valid for any of the three domes (Polaris, Altair or Minelava) subject to availability on the chosen dates.
How does the voucher arrive after purchase?
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Instantly: right after payment you receive an email with the code and the voucher as a PDF, including your personal message. If it does not arrive, check your spam folder or message us and we will resend it.
Can I add a personal message?
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Yes. During checkout you can add the recipient's name and a personal message that will appear on the PDF.
What if it ends up unused?
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It is valid for 12 months, so there is plenty of margin. If you need to transfer it to someone else or have any special circumstance, get in touch.
Can multiple vouchers be combined for one stay?
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Yes: message us and we will set it up. Multiple vouchers can be combined to extend a stay, and a voucher can be upgraded to a higher one by paying the difference between the two.
Do you issue invoices?
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Of course. If you need an invoice for a company or self-employment purposes, let us know during checkout and we'll issue it right away.